Shop

About Us

Contacts;-

phillneale@hotmail.com

Hughestock@aol.com

Newark, Nottinghamshire

United Kingdom

  • Instagram Social Icon
  • Facebook Social Icon
  • Pinterest Social Icon
  • YouTube Social  Icon

© 2023 by Little Ray. Proudly created with Wix.com

CUSTOMER CARE

I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PRIVACY & SAFETY

Privacy Policy for Natural Design Show

In line with the GDPR rules of May 2018, this Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through our web site www.naturaldesignshow.co.uk including our companies of Classic Pine and Crystal Designs Jewellery.


1. Information we collect
To fulfil your order, you must provide us with certain information (which you provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of furniture, for example), if you contact us directly).
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including: 
 

  • As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support, when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.

  • Also if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

  •  And as necessary for the purpose of us legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in us legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with us obligations under the Etsy Seller Policy and Terms of Use.


3. The third parties with whom we share personal information
We only share your personal information for very limited reasons and in limited circumstances, as follows: 

Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of us customers, or others.


4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years. 


5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions such as ICloud. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. 


6. Your Rights 
Access - You have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete - You may also have rights to change, restrict us use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object - You can object to (i) us processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain - If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact us;-
For purposes of EU data protection law, we Phillip Neale and Caroline Hughes are the data controllers of your personal information. If you have any questions or concerns, you may contact us at phillneale@hotmail.com. or carolinecrystaldesigns1@hotmail.com

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments